RETURN POLICY
Applicable Scope & Time Rules
This return and exchange rule applies to all conventional finished items on the page. Users can initiate reasonable return applications within the valid time limit after successful receipt of items. We set unified and moderate time standards to balance user experience and standardized service operation, avoiding indefinite delayed applications while protecting user rights.
Item Eligibility Standards
To pass the return review smoothly, the returned items must remain in original unused status, with complete appearance, no artificial damage, no stains or wear. Meanwhile, the original packaging, matching labels and supporting accessories must be completely retained. Items with man-made damage, missing parts or obvious use traces will not be supported for return processing.
Application & Processing Mechanism
All return applications need to be initiated through our official dedicated channel with simple situation description and relevant voucher information. We will complete application review within the specified cycle and feed back detailed processing guidance. After the review is passed, the follow-up arrangement will be launched in a timely manner, and the whole processing progress can be inquired in real time to ensure openness and transparency.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.
This return and exchange rule applies to all conventional finished items on the page. Users can initiate reasonable return applications within the valid time limit after successful receipt of items. We set unified and moderate time standards to balance user experience and standardized service operation, avoiding indefinite delayed applications while protecting user rights.
Item Eligibility Standards
To pass the return review smoothly, the returned items must remain in original unused status, with complete appearance, no artificial damage, no stains or wear. Meanwhile, the original packaging, matching labels and supporting accessories must be completely retained. Items with man-made damage, missing parts or obvious use traces will not be supported for return processing.
Application & Processing Mechanism
All return applications need to be initiated through our official dedicated channel with simple situation description and relevant voucher information. We will complete application review within the specified cycle and feed back detailed processing guidance. After the review is passed, the follow-up arrangement will be launched in a timely manner, and the whole processing progress can be inquired in real time to ensure openness and transparency.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.